Change Management

Course Outline

Course overview

As a Leader, it is your job to support your employees during times of change. You need to provide a forward-looking, positive attitude and show staff the value of their role going forward.The theory is, if people can see the issue, and the need to act they will not only accept but even champion change.

This course will empower you with the techniques, tools and strategies to motivate and develop others, enabling them to embrace new processes and defeat resistance.

Topics covered in this training course

  • Change process and component parts

    Discover the organisational change pattern. Understand each of the phases and their importance.

  • Preparing your organisation for change

    Identify, plan for and address any barriers and issues you might encounter.

  • Effectively communicating change

    Increase communication and support throughout the process to ensure your employees are on board with the change.

  • Implementing change

    Create a change management strategy to improve holistic decision making in order to implement changes efficiently.
  • Managing and overcoming  resistance

    Learn why employees resist change and how to effectively resolve and overcome resistance issues.

  • Monitoring and evaluating change

    Develop measures and mechanisms to monitor progress in order to evaluate implementation success and employee satisfaction.

Learning outcomes:

  • Identify the need for change
  • Understand the change process and how humans react to it
  • Inspire others to join the journey
  • Develop and implement a change model


  •        workshop format
  •        practical exercises
  •        facilitator led discussions
  •        group and individual activities

Delivery method:

All our courses can be customised and delivered either in-house or via one on one coaching.
If you would like more information about customising a course or to book a suitable date please contact our office on 08 9472 8722.

Engaging and Informative or Your Money Back!

If you're not satisfied that the training was engaging and informative, we'll give you your money back.*

What People Say About Our Courses

  • "I thought it was very informative and I have come away with a number of strategies to enhance my leadership skills. It was also reaffirming to know that I am heading in a positive direction. Thanks again for a well presented workshop."

    Business Manager Government Department
  • "Shai was very knowledgeable and a good speaker."

    Course Participant, Dealing with Difficult Situations
  • "The presenter was well prepared, enthusiastic and knowledgeable"

    Course Participant Job Application and Interview Skills
  • "[The presentation] was suitably paced, informative and relevant. It covered a wide area including managing teams and the concepts of leading"

    Course Participant, Leading and Managing Teams
  • "Well presented and thought provoking. It made me aware of keeping career goals at the forefront of my thinking."

    Course Participant, Career management
  • "The course provider was very clear, helpful and delivered very valuable advice for the future of one’s career."

    Course Participant, Career management
  • "Well run, Shai knows her stuff and maintains interest in what is a dry subject."

    Course Participant, Accountable, Ethical Decision Making
  • "Very informative and has given me more understanding of writing letters and emails"

    Course Participant, Business Writing