Evaluation of the Aboriginal Workforce Development Centres


Shelby undertook an evaluation of the five AWDCs two years after they were established. The objective of the evaluation was to learn from the current implementation of the centres so as to improve their processes, to measure their effectiveness to date, and to review the service model and associated KPIs.  Shelby evaluated the operation of the AWDCs against their stated business objectives and deliverables and identified improvements that could maximise the efficacy of the centres, and provided data tables and a methodology that could be built on in future evaluations.

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