Leading and Managing Teams

Course Outline

Course overview

In a survey conducted by Towers Watson across 26 countries, it was found that  only 44% of Australian employees thought their leaders were effective; compared to 52 per cent of their international counterparts.

To be a strong and successful leader you need confidence, commitment, a positive attitude and the ability to inspire. Hone your skills in this one day course and lead your team to victory.

Topics covered in this course

  • Conflict management stratagies and techniques 

    Equip yourself with the necessary tools to identify, manage and resolve conflict in the workplace

  • Employ Effective Management

    Understand different managment styles and their impacts and outcomes

  • Coaching

    Develop and inspire your team. Improve their output and boost performance

  • Effective Delegation 

    Achieve more and increase team development by giving others the opportunity to be responsible for tasks

  • Performance Management

    Understand the role of appraisals,  performance reviews and diciplinary procedures

Learning outcomes:

  • Understand how to drive, motivate and improve the cohesiveness of your team
  • Identify and evaluate your personal leadership style
  • Improve your conflict managment and negotiation skills
  • Gain practical knowledge and experience using different management strategies and tools


  • workshop format
  • practical exercises
  • facilitator led discussions
  • group and individual activities

Delivery method:

All our courses can be customised and delivered either in-house or via one on one coaching.
If you would like more information about customising a course or to book a suitable date please contact our office on 08 9472 8722.

Engaging and Informative or Your Money Back!

If you're not satisfied that the training was engaging and informative, we'll give you your money back.*

What People Say About Our Courses

  • "I thought it was very informative and I have come away with a number of strategies to enhance my leadership skills. It was also reaffirming to know that I am heading in a positive direction. Thanks again for a well presented workshop."

    Business Manager Government Department
  • "Shai was very knowledgeable and a good speaker."

    Course Participant, Dealing with Difficult Situations
  • "The presenter was well prepared, enthusiastic and knowledgeable"

    Course Participant Job Application and Interview Skills
  • "[The presentation] was suitably paced, informative and relevant. It covered a wide area including managing teams and the concepts of leading"

    Course Participant, Leading and Managing Teams
  • "Well presented and thought provoking. It made me aware of keeping career goals at the forefront of my thinking."

    Course Participant, Career management
  • "The course provider was very clear, helpful and delivered very valuable advice for the future of one’s career."

    Course Participant, Career management
  • "Well run, Shai knows her stuff and maintains interest in what is a dry subject."

    Course Participant, Accountable, Ethical Decision Making
  • "Very informative and has given me more understanding of writing letters and emails"

    Course Participant, Business Writing